“Aggregate Industries is virtually on my doorstep, set in the countryside the drive to work is a relaxing 20 minute journey.

My job title is a Customer Service Administrator which gives me quite a varied role, so each day is very rarely the same.

My first job of the day is to make sure all of my orders that I have input on behalf of my customers are being delivered on time, which involves me speaking to our transport department and in turn my customers.

The rest of my working day is mainly taken up by taking customer orders over the phone or via fax and generally dealing with customer enquiries.

There is a varied amount of computer work, paperwork and telesales, all of which I have received a lot of internal and external training which is very good as I had no previous administration experience.”